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People who are looking for a hand tool or pane of glass can often find it at the local retail hardware store. Many retail hardware stores offer a variety of services to their customers, such as paint mixing. Some people visit a retail hardware store for help when they are having problems with a tool, such as a jammed string trimmer. Some retail hardware stores are part of a national chain and carry a chain brand name of hardware and tools. Some retail hardware stores can order special items for customers who need them but can't find them on the shelf, such as a special size of saw blade.
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