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Companies that are installing large interactive systems may have a need for computer training for the testers of the system. Computer training gives the testers the knowledge of how the software should behave, so that the testers can identify and report glitches to programmers and implementers. Computer training can make employees more productive because they know the proper way to use software applications, such as spreadsheets, word processors, scheduling and communications software. Employees who have had formal computer training are often able to troubleshoot problems and articulate problems better to technical support staff. Computer training often makes a work force more productive.

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