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Business and secretarial schools can teach the skills necessary to perform the duties required of an administrative support position, such as typing, computer processing, scheduling, filing, taking minutes of meetings, keeping records, and handling correspondence. The courses offered by business and secretarial schools can provide the student with a thorough working knowledge of the diversified tasks required by administrative workers. Schools can teach about office structures and roles, various types of office communication, common office machines, dictation and filing systems, and even inventory control. They will usually introduce computers and explain their uses in today's workplace. Shorthand and dictation may also be covered.
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