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Terms to Know When Contacting an Airline Company
Whether you book an airline flight directly or through a travel agent, the more you know about how the procedure works, the better the chance of a convenient and cost-effective transaction. Before calling an airline company, it is helpful to become familiar with some of the terminology used in the industry.
Class – Seating on a plane is divided into various classes, from first class and business class to coach and economy. Each class is priced differently and some provide access to special in-flight amenities.
Fare – The cost of a ticket. The class of the ticket, the destination and the time of booking will determine how much you pay for a flight.
Travel Agent – An expert on business and recreational travel who can recommend flights. Some travel agents are able to obtain lower ticket costs from airline companies.
Jet – Most planes are powered by jet engines, but some smaller aircraft are powered by propeller. If you are traveling more than two hundred miles, it will probably be on a jet plane.
Domestic/International – A domestic flight travels between any two points within the same country. When traveling internationally, additional documentation will be necessary besides an airline ticket.
Private Aviation – Many private planes and charter airline companies will gladly arrange for a direct flight to your destination. The fare will be considerably higher for such a luxury travel experience.
Cargo – Some airline companies carry products instead of passengers. Cargo planes are used to ship a variety of goods worldwide.
Carrier Tracking – Both passenger and cargo airline companies provide a convenient means to track arrival and departure times, either via telephone or the internet.
Airline companies are available to transport passengers and packages to their desired location. The jets will be able to accommodate a certain number of passengers with a large enough cargo area to hold suitcases, packages, and sometimes animals.
Customers that want to book a flight will find that fares for airline companies can change everyday. Reservations can be made online, through a travel agent, or at the airport. Commercial flights will have different levels of seating. First class, business, and coach seats will be available on a first come first serve basis.
Luxury transportation companies are available in certain areas. Customers can speak with the reservation department to ask about what cities they fly to. The shipping capacity will always depend on what type of jet the company uses. Boeing planes are available to ship cargo and transport passengers.
Private airbus companies have planes that companies can rent for their employees or clients. Tickets for private flights will be more expensive compared to the commercial fares. Airline companies that have overbooked flights may offer incentives to customers that are willing to take a later flight to their destination. They can also offer cheap flights if a plane has empty seats right before it's planning to leave.
Customers can speak with employees to determine what days and times are best to get the cheapest ticket price. Holidays and weekends will be more expensive, as well as daytime departures. Families that want to travel may find discounted fares for children that are young enough to sit on a parent's lap.