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Cell Phone Service and Repair – Important Terms to Know

The cell phone has become a necessity for millions of people. When call or text service is interrupted or a repair is necessary, customers hope to achieve the quickest fix possible. Below are some common terms to be familiar with when seeking to improve cell phone service, or when repairs are necessary.

  • Service Plan – A contract agreement between a customer and a wireless or cell phone company that determines what services are offered at a monthly or annual rate. Repair issues may also be covered in the contract.
  • Prepaid – One of the faster growing market segments of the wireless industry is prepaid cell phones, which do not require a contract. Users pay in advance for an established amount of call time, but may have to pay extra if a fix is necessary.
  • OEM – OEM is short for original equipment manufacturer, or the company that built the phone.
  • Activation – When a new mobile phone is purchased, activation is necessary by the cell phone company. This may require entering a PIN number or registering the phone.
  • Bandwidth – The capacity of a wireless communications channel is measured in bandwidth. Insufficient bandwidth can result in slower call speed. A repair company can determine if this is the case.
  • Broadband – Larger frequencies that make mobile high-speed communication possible.
  • Battery – The rechargeable device that powers a cell phone.
  • Dropped Call – A dropped call is one that is interrupted or cut off. This can be due to poor service area reception, or can be an indicator that a repair is necessary.
    The Wireless Association
    Washington, DC 20036
    International nonprofit membership organization founded in 1984, representing all sectors of wireless communications – cellular, personal communication services and enhanced specialized mobile radio.
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    14525 Sw Millikan Way, Beaverton, OR 97005
    We service, sell and repair cell phones, smart phones and cellular devices. Our technicians are trained and certified so you will always receive help from a knowledgeable staff of experts.
    (503) 895-4535
    Celltech Technology Solutions
    1670 W. 11th Ave. Suite C, Eugene, OR 97402
    Repairing all types of cell phones. We also specialize in the repairs of computers, with emphasis on virus and malware removal. Be sure to contact us for more information about our services.
    (541) 933-5274
    360 Phone Doctor
    7902 Ne St Johns Rd Ste 105d, Vancouver, WA 98665
    When you need affordable and fast cell phone and tablet repairs in the area, call today. We specialize in iPhone repair, iPod repair and iPad repair. We can repair any model of cell phones.
    (360) 852-7455
    My Broken Phone
    516 S.e. Chkalov Dr. Suite 35, Vancouver, WA 98684
    My Broken Phone is your new hometown repair shop! Having been in the mobile phone business since 1999, we have seen the industry evolve from the beginning of the cellular boom to today.
    (360) 949-9911
    Icare Repair
    1808 Sw 9th Ave, Suite 102, Battle Ground, WA 98604
    iCare Repair is your trusted team of phone repair specialists who can repair your phone within 30 minutes or less! We also offer a 90-day warranty for most devices.
    (360) 666-3488
    2015 N Coast Hwy, Newport, OR 97365
    (541) 265-2900
    Radio Shack
    145 N Redwood Hwy, Cave Junction, OR 97523
    (541) 592-2233

    Choosing the right cell phone provider is definitely important, and often tricky. But few people realize that choosing the right cell phone repair service is just as important, and sometimes just as tricky. Whether you own a phone with a prepaid plan or a pay-as-you go plan, you'll need you phone repaired somewhere along the line. And when you do need to use a repair service, it's important to find a service center that will fit all of your needs. You'll definitely want to find a service center with excellent customer support. You'll also want to make sure that your service center isn't a great distance from your home or the company where you work. If you have to drive an exceptionally long distance just to have your screen replaced, you'll definitely be annoyed! Once you've found a repair center close to your home, you'll want to stop by the shop to check up on the customer service and merchandise at that particular location. Do the employees there seem knowledgeable about their jobs? Do they know all the latest mobile and wireless options? Can they fix broken cell phone parts? Can they help you find a plan that will enable you to text often and make occasional calls? Can they help you unlock special mobile services and answer questions about your contract? If you've answered yes to all of these questions, then you've probably found a shop with great customer service. Now, quickly peruse the shop to see if a variety of new and used mobiles are available at relatively cheap prices. Check to see if a nice accessory or two for your wireless phone is available as well. If you see these things, congratulations, you've found a great service and repair shop - they'll be able to fix whatever you send them!
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