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Cell Phone Service and Repair – Important Terms to Know

The cell phone has become a necessity for millions of people. When call or text service is interrupted or a repair is necessary, customers hope to achieve the quickest fix possible. Below are some common terms to be familiar with when seeking to improve cell phone service, or when repairs are necessary.

  • Service Plan – A contract agreement between a customer and a wireless or cell phone company that determines what services are offered at a monthly or annual rate. Repair issues may also be covered in the contract.
  • Prepaid – One of the faster growing market segments of the wireless industry is prepaid cell phones, which do not require a contract. Users pay in advance for an established amount of call time, but may have to pay extra if a fix is necessary.
  • OEM – OEM is short for original equipment manufacturer, or the company that built the phone.
  • Activation – When a new mobile phone is purchased, activation is necessary by the cell phone company. This may require entering a PIN number or registering the phone.
  • Bandwidth – The capacity of a wireless communications channel is measured in bandwidth. Insufficient bandwidth can result in slower call speed. A repair company can determine if this is the case.
  • Broadband – Larger frequencies that make mobile high-speed communication possible.
  • Battery – The rechargeable device that powers a cell phone.
  • Dropped Call – A dropped call is one that is interrupted or cut off. This can be due to poor service area reception, or can be an indicator that a repair is necessary.
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    The Wireless Association
    Washington, DC 20036
    International nonprofit membership organization founded in 1984, representing all sectors of wireless communications – cellular, personal communication services and enhanced specialized mobile radio.
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    CPR Cell Phone Repair
    5870 Samet Drive, High Point, NC 27265
    On site same day repair for electronics including cell phones, tablets, game systems and mp 3 players. We sell accessories and refurbished phones and recycle.
    (336) 858-5269
    New York Styles
    140 N Main St, High Point, NC 27260
    Sell, Buy, Trade & Activate Cell Phones. Unlimited Talk & Internet. We Flash Phones.Men's Clothing & Sell, Buy, Trade & Activate Cell Phones. Unlimited Talk & Internet.
    (336) 885-1188
    SmartPhone MD
    101 S Tryon St, Charlotte, NC 28280
    SmartPhone MD was initially created to address the repair needs of smartphone owners here in Columbia, South Carolina and surrounding areas. However, from all the requests we received from people just
    (704) 334-9751
    Talk Wireless Inc
    3136 E Kivett Dr Ste 108, High Point, NC 27260
    (336) 884-5148
    Verizon Wireless
    1437 E Dixie Dr Ste 520, Asheboro, NC 27203
    (336) 625-6644
    Carolina Wireless
    342 Maple Ave, Burlington, NC 27215
    (336) 270-4935
    Mi Celullar
    1504 E Raleigh St, Siler City, NC 27344
    (919) 742-2355
    Carolina West Wireless
    1307 Curtis Bridge Rd, Wilkesboro, NC 28697
    (336) 973-5000
    Alltel Wireless
    791 Nc Highway 16 S, Taylorsville, NC 28681
    (828) 632-1907
    U.S. Cellular
    842 Tanyard Rd, Rocky Mount, VA 24151
    (540) 484-4938
    Alltel
    1217 N Nc 16 Hwy Unit G, Conover, NC 28613
    (828) 465-2848
    At&T
    304 N Ashe Ave, Newton, NC 28658
    (828) 464-6654
    The Phone Store
    616 N Madison Blvd, Roxboro, NC 27573
    (336) 599-5770
    N Touch Wireless
    1049 Durham Rd Ste G, Roxboro, NC 27573
    (336) 503-0666
    Wireless Xpress
    808 N Madison Blvd, Roxboro, NC 27573
    (336) 599-1434


    Choosing the right cell phone provider is definitely important, and often tricky. But few people realize that choosing the right cell phone repair service is just as important, and sometimes just as tricky. Whether you own a phone with a prepaid plan or a pay-as-you go plan, you'll need you phone repaired somewhere along the line. And when you do need to use a repair service, it's important to find a service center that will fit all of your needs. You'll definitely want to find a service center with excellent customer support. You'll also want to make sure that your service center isn't a great distance from your home or the company where you work. If you have to drive an exceptionally long distance just to have your screen replaced, you'll definitely be annoyed! Once you've found a repair center close to your home, you'll want to stop by the shop to check up on the customer service and merchandise at that particular location. Do the employees there seem knowledgeable about their jobs? Do they know all the latest mobile and wireless options? Can they fix broken cell phone parts? Can they help you find a plan that will enable you to text often and make occasional calls? Can they help you unlock special mobile services and answer questions about your contract? If you've answered yes to all of these questions, then you've probably found a shop with great customer service. Now, quickly peruse the shop to see if a variety of new and used mobiles are available at relatively cheap prices. Check to see if a nice accessory or two for your wireless phone is available as well. If you see these things, congratulations, you've found a great service and repair shop - they'll be able to fix whatever you send them!
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