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FAQs About Health Care Management
The following questions are often asked about health care management:
Do I need a medical degree for a job in health care management? It depends on where you want to work. There are positions in healthcare management that do require a medical degree, such as a nursing supervisor, but other positions that deal with financial, marketing and legal matters require other degrees. For example, clearly a legal representative who works for health care management needs to have a law background, though he may have a special focus on malpractice lawsuits. Likewise, the marketing lead should have a background in sales and promotions, not healthcare.
Where do I go to complain about a doctor or nurse at the hospital? If you feel that you were treated unfairly or were neglected during your hospital stay, do not suffer in silence. Healthcare management teams have professionals dedicated to patient’s rights. Ask to speak to a supervisor and tell them exactly what happened that made you feel uncomfortable. If the situation is serious, the supervisor will likely report it to the patient’s rights officer, who will investigate the situation and determine if action is needed. Remember that as a patient you have rights too.
Why doesn’t a clinic accept my insurance policy? Insurance policies that are accepted at clinics are usually determined by the healthcare management team. While hospitals are obligated to help all patients no matter what kind of insurance they have, clinics can choose not to accept patients based on their insurance. This can present a problem, especially for those with low-income Medicaid since many clinics feel that they lose too much money with Medicaid insurance, so they will not accept those patients.
Hospitals receive operational leadership through healthcare management professionals. These experts provide financial care and medical records management for patients. Healthcare managers also deal with insurance companies, physicians, and nursing staff. Office management such as this is critical for correct billing and updating of patient medical history. Nursing homes and hospices also use such management professionals. In other words, these professionals take care of the business side of healthcare, ensuring that day-to-day operations are in proper working order. You can find healthcare management services by looking in your local phone book or by searching online directory listings.