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Hotlines serve a variety of purposes, whether you need help in an emergency, or just want technical support for your computer. Some hotlines allow you to call in and vote for your favorite singer, while others provide legal advice if you’re in trouble. Hotlines can be free 800-numbers, but other times, providers charge by the minute. They may be managed by volunteers or by professionals, such as counselors in the case of anonymous hotlines dedicated to helping individuals overcome substance abuse, domestic violence, or suicidal thoughts. They can provide intervention in times of crisis, so pick up the phone and call. Here are some top terms to keep in mind when thinking of a hotline that can help you.

  • Point-to-point telecommunications – A connection with just two endpoints, usually used in a true hotline where the destination call is preselected upon picking up the phone. Hotlines today, though, generally encompass any type of call center.
  • Call center – A central office where volunteers or paid workers gather to answer large volume telephone requests.
  • Crisis intervention – A 24/7 service that provides immediately available personal response on the phone by an advocate to teens who need help with substance abuse, for example.
  • Automated hotlines – Hotlines that are not manned by a live person; instead the information they offer is pre-recorded and is meant to give out general information, such as the weather.
  • Abandoned call – This occurs when a caller hangs up the phone after the automated attendant answers, without the chance for a customer service representative to answer in person to solve the issue. Received calls equal the total number of hotline calls that have come in, while answered calls refer to the number of calls where a CSR spoke to the caller. The difference equals the rate of abandoned calls.
    American Counseling Association
    Alexandria, VA 22304
    We are dedicated to the growth and development of both the counseling profession and those who benefit from counseling services. Offering resources, education, and more to any counselors across the country.
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    The Bail Hotline
    7336 Painter Ave, Whittier, CA 90602
    For the fastest and most reliable bail bond services in the area, call the specialists now. We know how to expedite matters for the benefit of our clients. If you can't come to us, we'll come to you.
    (562) 945-9685
    The Bail Hotline
    8821 Etiwanda Ave, Rancho Cucamonga, CA 91739
    Our bail bond service takes a back seat to no one. We've been in the business for decades and take pride in our fast and reliable services. If you can't come to us, we'll come to you. Contact us now.
    (909) 463-3037
    Dmcg Inc
    14201 Kentwood Blvd, Victorville, CA 92392
    Our bail bond services are second to none in the area. We have decades of experience and take pride in being fast, reliable, and affordable. If you can't come to us, we'll come to you. That's how much we value our clients.
    (760) 241-3332
    Government Offices City City Hall
    1414 Mission St, South Pasadena, CA 91030
    (626) 403-7219
    Flood Hotline
    Ventura, CA 93004
    (877) 211-8262
    Bail Hotline The
    12 S San Gorgonio Ave, Banning, CA 92220
    For fast, reliable, and affordable bail bond services, call the area's specialists now. If you cannot come to us, we'll come to you. That's the kind of commitment we have to our clients.
    (951) 849-1137

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