The following questions are commonly asked about restaurant management:
Why do owners hire restaurant managers? Almost every restaurant has a manager, but in most cases, this is not the owner. Owners of restaurants are usually investors, or they are chefs that enjoy working in the kitchen but cannot stand the business-side of managing a restaurant. A manager is responsible for everything from hiring and scheduling staff to handling the money and paying bills. This is quite a lot of work, which is why many owners hire managers to help them run their business.
What does it take to be a restaurant manager? While a manager can have a culinary background, many owners also look for a manager with a business background. After all, the manager is likely not going to be in the kitchen cooking food, but instead managing the servers and staff. Because they also deal with customers on a regular basis, a strong customer service skill set is also highly desirable in restaurant managers. Since there are so many restaurants, cafes, and bars that all need managers, it is a steadily growing job field.
Where can I get training in restaurant management? One of the best places to start is to take business classes at a local community college. If you truly enjoy working in restaurants, then you might want to look into colleges that offer hospitality programs. Hospitality programs combine business, customer service and marketing classes, and they are designed for those who want to work in tourism. With a hospitality degree, you will be qualified to work at restaurants almost anywhere in the world.
If you are interested in pursuing a career in restaurant management, then you might need to find a college that provides training in topics like hospitality, professional consulting, and hotel management. After you have taken these classes at a respectable school, you should be able qualify for jobs working in management at a dining facility, cafe, hotel, or other hospitality operation. When you make your resume, you will want to be sure to include all of the culinary and hospitality experience that you have. You should not only list the college courses that you have taken, but also the relevant jobs that may help. Previous culinary and hospitality experience is important for many restaurants because they want their management staff to have a full spectrum of training so that they understand the food service industry from a variety of perspectives. If your college offers training in reservation software and other types of programs that are used to manage a restaurant, then you should also be sure to list them as your professional qualifications. Before you begin to apply for a job, though, you should think about the type of establishment that you want to work in. Hotels typically need management professionals around the clock to make sure their patrons are taken care of properly. If you want to work in a restaurant that closes in the evening, though, then you will probably not be consulting with customers late into the night unless there is a special occasion that requires your attention.