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Terms Related toTelephone Equipment, Systems and Services
Whether for a home or office, a functioning telephone system is a vital and essential mode of communication for many. Telephone companies can install a custom telephone network and repair your equipment to keep it functioning. Here are some common terms you might encounter when shopping for telephone services.
PBX System - Private branch exchange, a localized phone network system that uses a switch system. This is useful for companies as it allows them to lease one main phone number, which usually routes to a receptionist desk. Three or four-digit numbers, called extensions, are used to send calls to specific phones on the system.
Switchboard - A device that connects phones to each other and to an outside phone network. When problems or changes need to be made to your switchboard system, you can have a telecommunications repair company fix it.
Virtual Switchboard - An automated type of switchboard that connects callers with phones on a PBX system. It usually uses a computer program to route calls based on criteria, such as time of day. It may incorporate interactive voice response.
Interactive Voice Response - An automated system which provides announcements through a prerecorded voice. For example, the voice may instruct callers on numbers to press on their key pad to reach a certain department or otherwise provide information.
VoIP - Voice over internet protocol is various systems and technology applications for using voice communication over the internet. A telephone service company can install virtual phone system equipment so you can make phone calls using the internet, rather than a conventional phone line.
Voicemail - A computerized system of voice messages, used like an answering machine for cell phones and office phones. A telecommunications company can provide and install a voice mail service as part of a PBX system.
Telecommunications company providing sales and installation of phone systems. Network cable solutions include Cat5e, Cat6, fiber optic cable as well as wireless bridges. Voice Over Internet Protocol (VOiP) available.
If you own a telephone, odds are, you've needed the services of a telephone repair center at one point or another. These repair centers can help you keep your private and commercial telephone systems in good working order.
If you're a residential homeowner, you may want to contact one of these repair centers whenever you have a problem with your phone equipment. If, for instance, you're having a problem with your cable or cordless phone, they can help you out. If you're having a problem with your computer data, they can help you with that too.
If you're a company owner, you may want to contact one of these repair centers to see to it that the communication needs of your business are properly met. A service center could provide you with excellent VOIP or PBX services. High quality PBX, private branch exchange, services can be incredibly important if your run a busy office. These service centers can control your switches and voice mail messages for you. They can also transfer your calls to another branch and put callers on hold whenever you ask them to. They can even see to it that your office makes the switch to a wireless or digital phone system quickly and easily.
Essentially, these service companies can help you with all your telephone equipment and system needs. The men and women who work at these communication companies know a great deal about various telephone networks and providers, and they can help troubleshoot any problem you may face. Make sure your communication needs are properly met, by finding a reliable and comprehensive telephone equipment and system repair company for your needs.