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Companies that have a lot of people call them often have to put customers on hold for a little while. Companies find it useful to entertain and inform their customers while they are on hold. Often companies hire telephone message and telephone hold services to place entertaining and informative messages in their telephone systems that customers here while they are on hold. Some hold messages service companies specialize in creating informative messages about a company that the company's customers hear while they are on hold. Some companies specialize in putting music into a company's telephone system that the company's customers hear while they are on hold. Some telephone message and hold companies can also create automated phone systems to better serve customers who call.

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