We Create Customized On-Hold Messages For Your Callers. Call Today!
Telephone Systems Terms to Know
Telephone systems are used by small and large businesses alike on a daily basis to conduct operations. While telephone systems were once mainly operated by operators using a public switched telephone network, telephone systems in America are now handled by computers. In recent years many commercial companies have made a complete digital switch on their telephone systems. Below are some common terms used with telephone systems.
Business Telephone System – This type is markedly different from residential phone systems. A residential phone only needs one dedicated phone line, while many businesses will require far more than a single phone line.
PBX – Short for private branch exchange, these types of telephone systems are still popular in corporate settings. A single phone will have different phone lines, usually answered by an attendant or secretary. The attendant will then transfer the calls to where they need to go, using the different lines. When a line is busy a light on the phone may flash.
IP Network – A word that stands for Internet Protocol network. Clearly, the most famous example of an IP Network is an Internet. Almost every small business office is now connected to the Internet using a IP Network, which gives each connection their own unique IP address.
VOIP – Stands for Voice Over Internet Protocol. This refers to the digital transmission of telephone services, as opposed to using the older method of a PSTN, public switched telephone network. Many offices use VOIP when dealing with other businesses all over the country and overseas, as they do not have to pay long distance charges.
Synergy One is an IT consulting company specializing in telephone systems, computer & network solutions, web and web hosting solutions for small to mid sized business. Your full telecommunications and technology provider.
Telephone systems are used in commercial business office buildings all over the country. It is clear that both small and large businesses, as well as banks, corporate offices, hospitals, and other facilities, require phones and answering systems every day. After all, these cordless and wireless systems enable people to stay in touch with one another and do business. Both phones and voicemail options are becoming more advanced in order to suit various needs of business consumers.
There are a number of different types of telephone systems to consider these days. These range from small digital cell phones to common cordless phones that are used in residential homes, not to mention business phone systems that provide several lines so office workers can connect or talk with more than one client. Often telephone systems and equipment are purchased at wholesale rates by office buildings and small retail stores. There are a number of brands of mobile phones, answering machines, and other devices that allow people to communicate. Depending on the service provider, the coverage you have with a telephone system may vary.
It is not difficult to learn more about telephone systems. The truth is that you can simply hop online and do a little research with minimal effort. Find out all you want to know about wireless communication devices, cordless telephones for residential homes, small business phone equipment, and common cell phone providers. If you have any additional questions or concerns, you should simply contact a distributor or business to make inquiries.