Was overcharged on shipping by $60.00 for a necklace that only cost $41.20. Have tried repeatedly to call and get corrected and only get a recording that someone will call back. Have not received a callback yet. Can not pull up invoice on website to see the exact charges. Only have an invoice number. Very unprofessional. This company could be a scam. No secretary, no receptionist, no call back. Very disappointed.