I had a horrible experience with this company. I enjoyed my driver on the way to the condo but that was all that I enjoyed. I booked the return trip on my ride to the condo and received a call the day before confirming the ride to the airport. The man on the phone was rude and condescending the entire conversation. I did not have an exact address readily on hand when he called as I was out for the day. I was explaining where in the condo complex I was and he interrupted and yelled at me for not having an exact address. I tried to explain that the cabbie who took me there and booked the return trip for me had written down instructions and that I had only been in the state for 4 days. I have never had such a terrible experience. I had to cancel the cab and go with another company. I did get a call the next day from the manager to verify the trip and I again had to say I canceled and explained why; I did not even get an apology then. Terrible business practices.