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METROPOLITAN SHUTTLE

(1) review
Phone: (866) 556-3545
Fax: (202) 318-3002
11141 Georgia Avenue Ste 218
Wheaton, MD 20902
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(1) reviews
Linda L.
Birmingham, AL
10/28/12
I wish I had read the other reviews BEFORE I hired these people. The bus drivers were an hour late for pickup and didn't even know where we were going. We had to enter the address into their GPS for them. And then, these people withheld our "cleaning deposit" ($500) because they said we returned the buses dirty. I happen to know that the buses were in exactly the same condition as they arrived, so I asked for proof in the form of a Maintenance Report or photos. Of course, they couldn't provide this.

We went with these people in the first place because they were a few dollars cheaper, but if you add in the $500 they kept (which I now believe to be their Standard Operating Procedure) they weren't cheaper at all!