Very friendly service and very neat place to shop that customer service woman or man always smile to help the people to find what they need for their dogs,cats and different aniimals. They do their good job.
We took our cat in for grooming. When they called they said the cat didn't like the bath, but everything is ok, please pick up your pet. We arrived at the grooming area to find our cat mutilated, part of its back paw was hanging and his claws were worn down to stubs, and front toes had floor burns. They gave us his report while calling Banfield (vet company in Petsmart) it said nails trimmed ears perfect. The vet tech looked in the ears and they were not cleaned... There were no nails left (so how did they cut them)... And one of its toes had to be removed. Petsmart figured it was good enough to pay for the vet but we needed to pay for the grooming!!? They mutilated our beloved cat's paw! Then blamed us for the cat, saying we only did what you wanted.... Anyone knows if a pet is in that much distress you stop! All Petsmart wanted was to get paid, they didn't care for our pet. Now our pet has a missing back toe. Management made us cry, treated us like crap, And didn't care! Shame on you Petsmart in Manchester, NH!
We are a national retailer of all types of pet supplies and products, including food, beds, grooming items and health products. We always want your animal to be healthy and we have a selection that will suit the needs of your pet.